Streamline stakeholder engagement in government with Jambo
Drive positive outcomes from public engagement with Jambo SRM, a stakeholder relationship management software designed to help you measure performance and showcase the impact of your engagement efforts.
By centralizing all your stakeholder and citizen engagement information in one accessible location, you can seamlessly work towards building trust and strong relationships with stakeholders and communities.
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Governments regularly interact with diverse stakeholders during public policy formation and project development to improve transparency, accountability, and decision-making quality.
Since government decisions need to serve the public interest, Jambo is an excellent tool for tracking all engagement data, including commitments made during public consultations. With Jambo, you can quickly generate reports to inform decision-makers and showcase transparency to key stakeholders.
Leading organizations and governments across North America and Europe trust Jambo
Securely store and organize stakeholder data
You may be engaging with hundreds of stakeholders and communities.
- Keep up-to-date contact information that is securely stored in the cloud.
- Consistently track and manage records of what's been said and to whom.
- When team members leave a project, their data will always be accessible even after they move on.
- Monitor project progress and assign team tasks to keep projects moving forward.
Stay on top of stakeholder issues and commitments
Addressing issues and mitigations is essential for risk management.
- Commitments or promises can occur at any stage of a project. Organize and track all mitigations made to stakeholders (residents, businesses, Indigenous communities, Tribal nations, etc.) and address them.
- Keep track of issues and concerns, pinpoint issue hot spots, review by priority, and monitor until they are resolved.
Create useful reports in seconds
It can take days to compile stakeholder engagement reports.
- When all your data is stored in one location, you can easily pull it into reports in just a few clicks.
- Quickly create summarized or detailed reports for managers and decision-makers. Never fear an urgent request for information again.
- Use report elements in annual reports to help show stakeholders how their feedback contributed to the plan.
Build positive and trusting relationships with stakeholders
Stakeholders can quickly lose trust in the engagement process.
- All interactions with stakeholders and organizations (communications, issues, commitments, etc.) are auto-linked to their stakeholder profile so you can review their entire engagement history.
- Prepare for a meeting with a stakeholder by reviewing their profile to see any previous engagement information, understand them better, and stay consistent in messaging.
- Reference past conversations to show you were listening and help gain trust.
“Jambo is very easy to use and intuitive. It has great functions that make tracking very easy!”
“Support from the Jambo Customer Success team is provided very quickly. It is much appreciated in the fast-paced engagement world."
