Engagement software to support Indigenous relations
Jambo is built for teams that want to improve engagement and consultation and create positive and meaningful relationships with Indigenous communities and Tribal Nations. Jambo keeps your entire stakeholder and engagement history organized, accessible, and linked – helping you report on your engagement data and stay on top of issues and commitments.
Indigenous consultation is crucial for organizations working in resource development to build relationships and trust and ensure regulatory compliance.
Using Jambo, you can gather, secure, and centralize all engagement and consultation information, avoiding the reputational, operational, and financial risks that come with not being able to demonstrate sufficient engagement.
Leading organizations and governments across North America & Europe trust Jambo
Securely manage Indigenous relations information
Multiple team members may engage with the same communities or groups simultaneously.
- Keep up-to-date contact information securely in the cloud.
- Keep a consultation record for every interaction your organization has had with communities, nations, groups, and governments.
- Control user permission levels and access to confidential records (so contractors can safely contribute, too).
- If a team member leaves a project, their data will always be accessible even after they move on.
Communicate better
and build trusted relationships
You're committed to building collaborative relationships with Indigenous and Tribal communities.
- Review profiles to see a record of every interaction you've had with each individual, organization, community, or group.
- All associated activities like issues and commitments are auto-linked to profiles so you can work to understand community interests and values better.
- Prepare for a meeting by reviewing a profile so you can stay consistent in messaging and reference past conversations to help gain trust.
Stay on top of issues and commitments
You need to address issues and fulfill commitments to help lower organizational risk.
- Track issues or concerns as they are received, review them by priority and impact and monitor them until they are resolved.
- Commitments can be made by anyone at any time (investments, employment opportunities, etc.), but they may not need to be addressed immediately.
- Log all commitments made and assign tasks to team members to ensure they are fulfilled and not forgotten.
Simplify regulatory reporting and consultation action plans
Compiling consultation reports to show adequate and meaningful engagement can be difficult.
- When all your data is stored in one location, you can easily pull it into reports in just a few clicks.
- Export detailed reports that show the entire history of engagement with Indigenous communities.
- Satisfy regulatory reporting requirements and the legal Duty to Consult.
- Use report elements in annual reports or to show how feedback received during engagements was used to inform plans.
“Jambo has proved to be extremely useful in managing our increasing consultation requirements. The platform tracks every single call, email and meeting and helps us be transparent in our regulatory reporting.”
