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Jambo Secure AI - integrated AI tools you can trust

Jambo Secure AI is an opt-in set of secure, integrated AI-powered tools for better stakeholder engagement.

Jambo Secure AI tools are designed to save time,  automate routine tasks, simplify workflows, and help maximize the value of engagement data. Jambo Secure AI is built on a rock-solid security foundation, meaning you can trust that your confidential and sensitive information is always protected.

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What is Jambo Secure AI?

what is jambo secure ai

By harnessing the power of secure artificial intelligence (AI), we're developing solutions, tools and features that empower our customers to do things faster, streamline their workflows, uncover valuable insights from their data, and make more informed decisions with confidence. We call our growing suite of secure, integrated AI tools - Jambo Secure AI.

We're committed to keeping our AI secure. This means we'll always protect your data as if it were our own, giving you complete peace of mind when enabling and working with Jambo Secure AI.

We use a completely independent data training model. This means we don't train our AI models on customer data—ever. All our AI tools are optional and can be easily turned on or off on your account or project.

Jambo Secure AI tools

Jambo AI Summarize

 

AI Summarize uses Jambo Secure AI to generate a clear and concise summary of your raw and detailed communication notes on an engagement record with just one click.

  • Save the time and effort of manually summarizing your communication notes.
  • Lower the risk of missing key insights or important information in summaries.
  • Clean, concise communication summaries enhance report readability and comprehension.
  • Clear project insights mean you can make more informed decisions.

AI Summarize is a powerful tool that helps you automatically uncover the full potential of your communication data.

 

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Our AI security promise

At Jambo, we prioritize customer trust in every aspect of our business. Our commitment to this is reflected in our approach to AI development and data management, ensuring customer trust is at the forefront of everything we do.
We've taken great care to ensure that our AI solutions, features, and tools meet or exceed industry standards for safeguarding sensitive information.
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Data confidentiality

We use independent data model training, meaning your data is never used to train our AI models. By keeping AI training completely independent from customer datasets, we ensure that your data remains confidential and is never exposed to risks associated with AI model development.

This strategy helps further safeguard against data breaches and misuse, strengthening the security barrier around customer information. 

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End-to-end data encryption

We employ state-of-the-art encryption protocols to protect data both in transit and at rest.

This end-to-end encryption guarantees that sensitive information is only accessible by authorized parties, shielding it from unauthorized access and potential cyber threats. 

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Data residency

Understanding the importance of data residency, Jambo ensures that you use our AI services within your specific region, whether it be the USA, EU, or Canada.

Utilizing AWS infrastructure, we leverage regional data centres that adhere to local data sovereignty laws and regulations, providing an additional layer of compliance and peace of mind for our customers.

Jambo Secure AI - FAQ

Find questions to our most commonly asked questions; feel free to contact us if you can't find an answer. 

How do I enable Jambo Secure AI tools?

You can now enable our AI Summarize tool for free on your account.

A Jambo account administrator must request that their Jambo Customer Success representative enable it. The account administrator can then enable Jambo Secure AI Summarize on the projects they manage.

Do you charge for Jambo Secure AI?

Jambo AI Summarize is in beta right now. It's free to use but must be enabled on your account.

Are all customers able to access Jambo Secure AI?

Jambo AI Summarize is currently available to all our customers. All Jambo subscription levels can request this tool to be enabled on their account regardless of their subscription level. 

Please note: AI Summarize and all future Jambo Secure AI tools must be enabled on a Jambo account and then on each project, as needed – they're not automatically available.

My company is cautious about using AI tools - how do I know I can trust Jambo Secure AI?

You can trust Jambo Secure AI. Jambo AI Summarize and all our AI tools are designed to safeguard confidential data, giving complete peace of mind that your sensitive information will always remain private and secure.

Unlike some softwares, we don't train our AI models on customer data!

Please take a look at our security information above for more information.

Leading organizations and governments across North America and Europe trust Jambo

Want to find out if Jambo is the right stakeholder management
tool for your organization?

Book a 15-minute call to talk about your stakeholder engagement challenges and needs. We want to help you discover if Jambo is the right stakeholder engagement platform for your team.