Strengthen stakeholder engagement in infrastructure development with Jambo
Jambo's centralized platform facilitates regulatory compliance by storing all engagement records in a secure, easily accessible location. Jambo helps streamline tracking your stakeholder engagement progress while reducing the administrative burden of responding to inquiries or audits.
Delivering large-scale infrastructure projects requires meticulous record-keeping and collaboration with various stakeholders, communities, and government agencies.
With Jambo, infrastructure development teams can securely manage all stakeholder engagement records, reducing operational and financial risk while demonstrating transparency in the public interest.
This empowers them to preserve critical information for future reference, ensuring accountability and compliance with regulatory requirements.
Leading organizations and governments across North America and Europe trust Jambo
Securely store and organize your stakeholder information
Multiple team members and contractors may engage with hundreds of stakeholders and communities.
- Don't segment your data. Keep an up-to-date and secure database of stakeholder contact details that can be shared.
- Reduce the volume of ad-hoc solutions and lower the risk of information gaps or data falling through the cracks.
- Control user permission levels and access to confidential records (so contractors or people in the field can safely contribute and add data).
- If anyone leaves the team, don't worry about losing their data; everything they logged will still be available.
Build better stakeholder relationships
You aim to ensure stakeholders feel heard and understood so they don't lose trust in the process.
- Tracking conversations with stakeholders is critical to building relationships. Consistently log records of all communications to track what's been said easily.
- Monitor high-touch or complex stakeholder relationships and assign tasks as required.
- All logged records are auto-linked, so you can easily view the whole engagement story with each stakeholder or organization.
- Prepare for stakeholder interactions by reviewing their profiles to stay consistent in messaging (and show you were listening previously).
Stay on top of stakeholder issues and commitments
Successfully staying on top of mitigations and issues is a challenging task.
- Commitments or mitigations can occur throughout the project lifecycle, but they may not need to be fulfilled right away.
- Log all promises made and assign tasks to team members so they are fulfilled and not forgotten.
- Documentation is essential. Organize and keep track of issues and concerns, review them by priority and impact, and monitor them until they are resolved.
Simplify stakeholder engagement reporting
It can take days to make reports, especially urgent requests for information.
- Reduce the time spent searching for information to put in reports.
- Create easy-to-understand project progress reports for managers or decision-makers with just a few clicks.
- Easily pull your data to compile detailed or summarized reports to satisfy all reporting requirements.
- Run reports to find missing information and help improve project effectiveness.
“Jambo has been a fundamental tool in progressing our project through the BC Environmental Assessment Process and supporting our relationships with communities. The Jambo team has been dedicated to collaborating with us every step of the way, making this software work for our needs. As our use of Jambo continues to grow I am excited to see new ways it can create efficiencies and support our extensive community engagement.”
Check out some of our helpful stakeholder engagement resources:
